Advanced Resource Managers: Building a trusted partnership for contractor payroll

Introduction

Advanced Resource Managers Ltd (ARM) is a specialist recruitment agency operating in the IT and engineering sectors. They needed a payroll partner who could provide a compliant and hassle-free service for contractors and a supportive relationship that grows with their business.

By working with Giant, ARM benefits from a positive and collaborative partnership, underpinned by first-class knowledge and a commitment to delivering excellent service.

The challenge

In technical sectors such as IT and engineering, agencies face a high demand for skilled contractors who expect efficiency, accuracy and transparency. ARM wanted to ensure that its contractors received a professional, reliable payroll service while the agency itself remained fully compliant with all relevant legislation.

Creating a service that built trust and supported contractor satisfaction was essential to protecting ARM’s reputation and maintaining long-term relationships with both candidates and clients. 

The solution

Giant provides ARM with a fully compliant umbrella service, designed to simplify payroll processes while supporting both the agency and its contractors.

Key elements include:

Positive and supportive relationship
A collaborative approach that ensures the ARM team always has access to guidance and support when needed.

Knowledgeable service delivery
First-class expertise in compliant payroll, helping ARM feel confident that its contractor workforce is managed correctly.

Focus on contractor experience
Processes designed to give contractors a smooth, professional and reliable payroll service, helping ARM strengthen its reputation as a trusted recruiter.

The results

Through its partnership with Giant, Advanced Resource Managers Ltd:

• Provides contractors with a professional, dependable payroll service
• Operates with confidence in the compliance of all payroll processes
• Benefits from a supportive and positive relationship with a knowledgeable provider
• Continues to build a partnership that grows alongside its business needs

Why Giant

Giant’s combination of compliance expertise, supportive account management and commitment to contractor care makes them a trusted payroll partner for ARM. The ability to provide reliable service while building a positive, long-term relationship ensures the agency and its contractors are well supported.