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Baker and Baker Recruitment: Transparent, compliant umbrella services for the automotive and engineering sectors

UK PayrollCase StudyUmbrella Regulations • Sep 23, 2025 9:39:42 AM • Written by: Holly Spiers

Introduction

Easy onboarding and clear communication

Baker and Baker Recruitment specialises in recruitment across automotive, engineering and manufacturing. The agency values a payroll partner who can make contractor onboarding simple, remain fully compliant with legislation, and provide transparent pricing with no surprises.

By working with Giant, Baker and Baker benefits from dedicated account management, quick query resolution and the reassurance that contractors are always supported with compliant and timely payments.

The challenge

Recruitment agencies operating across technical sectors need an umbrella provider who can ensure compliance and clarity, while also maintaining fast and reliable contractor onboarding. Baker and Baker required a partner who could handle payroll queries efficiently and provide confidence that contractors would be paid accurately and on time.

The solution

Giant delivers a compliant umbrella service designed to meet Baker and Baker’s priorities of transparency, communication and efficiency.

Key elements include:

  • Simple contractor onboarding: A smooth process that helps contractors get set up quickly and easily.
  • Transparent pricing: Clear cost structures that build trust and confidence with both agency and contractors.
  • Dedicated account management: A direct point of contact who responds promptly and effectively.
  • Fast, reliable communication: Quick handling of queries and concerns, reducing stress for both contractors and the agency.

The results

Through its partnership with Giant, Baker and Baker Recruitment:

  • Operates with confidence in compliance and transparent pricing
  • Benefits from efficient onboarding and fast response times
  • Ensures contractors are paid accurately and on time

Strengthens trust and relationships with contractors by prioritising clear communication

Why Giant

Giant’s combination of compliance, transparent pricing and responsive service makes them a trusted umbrella partner for Baker and Baker Recruitment. Their ability to onboard contractors smoothly, resolve queries quickly and guarantee timely payments ensures both contractors and the agency experience reliable, high-quality support.

Speak to an expert today!

With almost 35 years providing compliant payroll solutions to agencies and contactor's globally, we can help!

Holly Spiers

Head of Group Marketing