OpenBook: Trusted umbrella payroll support for IT recruitment and consulting

Introduction

OpenBook, a recruitment and consulting specialist in the IT sector, partners with Giant to provide umbrella payroll services that combine compliance, responsiveness, and reassurance. With a dedicated account manager on hand to answer queries and provide instant solutions, OpenBook benefits from a partnership that enables smooth operations and reliable contractor support.

The challenge

As an IT recruitment and consulting business, OpenBook needed a payroll partner who could take full responsibility for onboarding and compliance while maintaining high levels of service to both clients and contractors. Their consultants required a solution that delivered accurate guidance quickly, minimised their administrative involvement, and provided reassurance to contractors.

The solution

By working with Giant, OpenBook gains:

• Dedicated account management – Instant answers and actions for onboarding, compliance, and day-to-day queries.
  
  
• Professional, compliant processes – Confidence that all duties are handled accurately and in line with legislation.
  
  
• Reassurance for contractors – Giant’s size, expertise, and reputation make payroll setup smooth and trusted.
  

The results

Through its partnership with Giant, OpenBook:

• Reduces the administrative burden for consultants by outsourcing onboarding and compliance
• Enhances the candidate experience with timely, accurate guidance
• Operates with peace of mind, knowing all payroll and compliance responsibilities are fully managed
• Focuses more time on core business activities rather than payroll complexities

Why Giant

OpenBook values Giant’s combination of expert compliance knowledge, reliable processes, and great customer care. With a trusted partner in place, the agency can concentrate on its core business of IT recruitment and consulting, while ensuring contractors and clients receive a smooth, professional, and compliant payroll service.