Rowley Bateman: Trusted umbrella services with responsive support and compliance assurance

Introduction

Rowley Bateman specialises in placing commercial managers and directors, with a focus on contract negotiation specialists. To meet client and contractor needs, the agency requires an umbrella partner that delivers strong compliance, clear processes and responsive service across account management and finance.

By working with Giant, Rowley Bateman benefits from a structured support model with the right expertise in place. Giant’s account manager is highly responsive, while both the finance and invoicing teams provide consistent support, ensuring efficiency and reliability.

The challenge

In a sector where contract negotiation specialists work on complex, high-value agreements, Rowley Bateman needed a payroll partner they could trust to maintain the highest levels of compliance, accuracy and transparency. They also needed a provider that could deliver fast responses across multiple departments to avoid delays and keep contractor relationships strong.

The solution

Giant provides a fully compliant umbrella service designed to give Rowley Bateman confidence and efficiency across all operations.

The solution is built around:

• Responsive account management – A dedicated account manager who ensures queries are resolved quickly and effectively.
• Efficient finance and invoicing support – Specialist teams who respond within 24 hours, reducing administrative pressure.
• Compliance and transparency – Confidence that payroll, reporting and processes meet the highest industry standards.
• Industry insight – Updates and knowledge sharing on legislation changes to support the agency’s decision-making.

The results

Through its partnership with Giant, Rowley Bateman:

• Operates with confidence in the compliance and transparency of payroll processes
• Benefits from fast, consistent responses from account management and finance teams
• Reduces administrative burden with efficient query resolution
• Strengthens contractor relationships with reliable service and industry knowledge

Why Giant

Giant’s reputation for compliance, structured support model and responsive service make them a trusted umbrella partner for Rowley Bateman. The combination of dedicated account management, quick finance turnaround times, and industry knowledge ensures both contractors and clients receive consistent, high-quality support.