AMS: A trusted payroll partner across the UK and Ireland

Overview

AMS, a global talent services organisation, has worked with Giant for over nine years, initially partnering on UK payroll and steadily expanding the relationship as its requirements evolved. Over time, new service lines were introduced, processes refined, and collaboration deepened, with core systems integrated to ensure data sharing is safe, secure, and efficient. This evolution has shaped a strategic partnership built on familiarity, trust, and consistent delivery.

When AMS looked to bring Irish payroll into scope, both teams were able to build on this well established way of working. With clear communication and a shared understanding of expectations, the project teams mapped each stage in detail, closely monitored progress, and delivered the rollout on time without disruption to day to day operations.

The challenge

As AMS operates across multiple regions, they needed a partner who could offer dependable payroll support while also guiding their internal teams through unfamiliar legislation. Ensuring accuracy, compliance and smooth day-to-day operations across both the UK and Ireland were essential, especially as their global service offering continued to expand.

The solution

Giant supports AMS across the UK and Irish payroll through a partnership grounded in expertise and collaboration. Key elements include:

A focus on continuous improvement
Both teams work together to refine processes, ensuring they remain efficient, accurate and easy for internal teams to rely on.

Dedicated account management
Giant’s account management team is familiar with AMS’s business, systems, and expectations, making support quick, informed, and genuinely helpful.

Clear, trusted processes
Well-established workflows give AMS the confidence that payroll is being managed consistently and compliantly.

Training and legislative insight
Giant ran workshops for AMS operational teams, walking them through Irish legislation and standard engagements, and provided reference materials for ongoing use.

The results

With Giant as a payroll partner, AMS:

• Works with a single provider for both UK and Irish payroll
• Operates with confidence in the accuracy and compliance of all pay processes
• Strengthens internal understanding through training and expert guidance
• Benefits from smooth, reliable workflows across both regions
• Maintains a strong, well-established relationship with their account management team

Why Giant?

AMS values Giant’s collaborative approach, strong operational knowledge and ability to adapt as its business grows. Extending the partnership into Ireland not only added a new payroll capability but also helped AMS build confidence in a new market, supported throughout by a trusted and reliable partner that understands their priorities and works closely alongside their teams.