Franchise-wide Right to Work compliance

Background

Epositiv specialises in Right to Work checks, training and day‑to‑day compliance support for organisations where workforce verification is critical. When a leading UK retailer needed a structured, scalable approach across over 1100 sites and 500 + users, Epositiv partnered with Giant Screening to design and implement a solution built specifically for a large, distributed franchise network.

Epositiv worked directly with both the franchisor and individual franchisees, providing one‑to‑one guidance to ensure every site could adopt the new process quickly and confidently.

The challenge

Managing Right to Work compliance across hundreds of independent franchise locations required a solution that could:

• Support franchisor governance while giving franchisees clear, practical onboarding support at site level.
• Keep processes simple, consistent and fully compliant across all locations.
• Provide a seamless digital journey for both UK and non‑UK citizens.
• Deliver fast verification to support rapid hiring in a competitive labour market.
• Maintain a robust audit trail strong enough to protect the franchisor at scale.

Epositiv needed a single, adaptable workflow that made responsibilities clear for each user group while giving the franchisor complete visibility and control over compliance across the network.

Consequences of non-compliance

Failing to conduct the correct Right to Work checks can expose employers to civil penalties of up to £60,000 per illegal worker and, in serious cases, criminal prosecution and unlimited fines. In a franchise model, one non‑compliant site can create significant reputational and legal exposure for the entire network.

Epositiv’s role is to help franchisors and franchisees avoid these risks by combining a robust digital workflow with accessible, one‑to‑one support whenever questions arise.

The solution

After a robust procurement and selection process Giant Screening was chosen and working together, Epositiv and Giant Screening created a bespoke workflow designed specifically for franchise operations.

• Clear franchisor and franchisee journeys
  The workflow clearly defines responsibilities for each group so users always know which steps they need to complete, reducing confusion and delays. Epositiv supports franchisees individually during rollout and beyond, answering queries, troubleshooting issues and reinforcing good practice on a one‑to‑one basis.
• Digital Right to Work foundation
  The workflow, powered by Giant Screening’s digital Right to Work solution, which supports UK/Irish passport holders as well as non‑UK nationals using share codes and eVisas, underpinned by advanced identity verification and document checks. With verification success exceeding 95% Epositiv is assured that their client is protected with every check made.
• Scalable, supported implementation
  Epositiv manages the first line of communication, training and ongoing support across the network, providing webinars, practical resources and direct one‑to‑one assistance so every franchisee can embed the process into daily operations.

How Epositiv supports franchisees 1:1

Epositiv does more than implement technology; it provides hands‑on, one‑to‑one support to franchisees at every stage of the compliance journey.

• Dedicated point of contact for franchisees to ask questions about specific cases and day‑to‑day scenarios.
• Individual onboarding sessions and screen‑sharing walkthroughs to build confidence in using the workflow.
• Ongoing access to practical guidance, refresher training and feedback on Right to Work practices at site level.

This combination of a robust digital workflow , powered by Giant Screening and personal support ensures franchisees are not left to interpret guidance alone, helping them stay compliant while focusing on running their businesses.

Epositiv works alongside franchisors and franchisees to make Right to Work compliance simple, scalable and fully supported.

• Franchisors can speak with Epositiv to review their current Right to Work approach and explore how a tailored workflow could protect the brand.
• Franchisees can contact Epositiv directly for one‑to‑one guidance on implementing checks correctly in their own sites.

Impact and results

Epositiv now delivers a consistent and compliant Right to Work process across a large franchise network, supported by a digital journey that works for both UK and non-UK candidates. The workflow reduces operational effort through fast, accurate verification and strengthens fraud-prevention controls where needed.

The franchisor benefits from full audit visibility and clearer oversight of compliance risks, while franchisees gain a quick, intuitive experience that supports high-volume hiring without delays. Overall, the network remains agile, protected and able to onboard staff with confidence.