Giant Umbrella case study - Matchtech

Introduction

Efficient workforce management for infrastructure recruitment

Matchtech, part of Gattaca PLC, is a leading recruitment agency specialising in the infrastructure sector. With complex contractor needs and evolving off-payroll working rules, the team needed a partner they could rely on for speed, compliance, and clear communication. 

Working with Giant, Matchtech has found a trusted umbrella provider that not only ensures regulatory peace of mind but also delivers responsive, human support, helping them focus on placing top talent without unnecessary admin. 

The challenge

Operating in a fast-paced industry, Matchtech needed a payroll partner that could keep up. From managing IR35 and CIS arrangements to resolving day-to-day queries, the team needed quick answers and a personal relationship they could depend on. 

They were also looking for assurance that their contractors would be paid accurately and on time, and that the agency’s reputation would remain protected in a highly regulated environment. 

The solution

Matchtech partnered with Giant to manage its umbrella and CIS contractor population, with full IR35 fee-payer support built in. From the outset, the focus was on providing a service that matched the fast-moving pace of infrastructure recruitment – responsive, compliant, and personal. 

• Fully compliant umbrella and CIS services

Ensuring Matchtech’s contractors were engaged correctly under current off payroll working rules, with no risk to the agency’s compliance or reputation. 

• Dedicated account management

A direct point of contact who understands the unique challenges of the infrastructure sector and responds quickly when the team needs answers. 

• Efficient onboarding and ongoing support

Smooth and timely worker onboarding, backed by clear communication, real-time updates, and consistent experience for all contractors. 

• Expert advice and value-added tools

Quick access to professional guidance on contractor issues, along with helpful tools such as fast turnaround scorecards to simplify internal processes. 

Together, these elements delivered a dependable solution that helped Matchtech reduce administrative friction, strengthen contractor relationships, and stay ahead of compliance challenges. 

The results

Since partnering with Giant, Matchtech has received help from: 

• Quick access to answers when challenges arise 

•  Efficient onboarding of nine workers 

• Clear, consistent communication that strengthens contractor trust 

• Peace of mind around IR35 and compliance requirements 

• A dependable relationship built on professionalism and personal support 

This combination of speed, compliance, and genuine partnership has enabled Matchtech to focus on what they do best, connecting skilled professionals with high-impact infrastructure projects. 

Why Giant

Giant’s commitment to service, efficiency, and compliance has made a real difference for the Matchtech team. Our ability to combine deep regulatory knowledge with friendly, responsive support has positioned us as one of their go-to partner's for their contractor operations.