Giant Umbrella case study - Morgan Law

Introduction

Morgan Law specialises in recruitment across the public and not-for-profit sectors, where contractor relationships must be handled with care, efficiency and a deep understanding of compliance requirements. With a contractor workforce of 100+, the agency requires an umbrella partner that could combine value for money with excellent service and a commitment to keeping them informed.

By partnering with Giant, Morgan Law has gained a trusted provider who delivers responsive support, smooth processes and ongoing insight into market and legislative changes.

The challenge

Operating in highly regulated environments means Morgan Law must stay on top of both employment law and sector-specific compliance. The agency also faced the day-to-day administrative burden of managing contractor payroll and ensuring payment terms met expectations.

Their priorities included maintaining a high standard of service for contractors, ensuring value for money, and receiving timely, accurate information about any changes that could impact their workforce. 

The solution

Giant became Morgan Law’s umbrella partner, providing a service that addressed their operational, compliance and communication needs. Our approach included:

Candidate care
Delivering a smooth, professional experience for contractors, ensuring they are supported and informed from onboarding through to payment.

Value for money
Offering competitive, transparent services that meet budget requirements without compromising on quality.

Responsive account management
A dedicated point of contact providing quick answers, regular updates and proactive communication.

Payment reliability
Adhering to agreed payment terms to maintain contractor trust and satisfaction.

Ongoing market and legislative updates
Keeping the Morgan Law team up to date with relevant changes in employment law and insights into market performance.

The results

With Giant’s support, Morgan Law has been able to:

• Reduce administrative workload by outsourcing payroll management
• Maintain high contractor satisfaction through consistent, reliable service
• Ensure compliance with employment law and sector regulations
• Make informed decisions using up-to-date market and legislative insights
• Continue operating efficiently while focusing on core recruitment activities

Why Giant

Giant’s mix of responsive service, compliance expertise and commitment to value has made us a trusted partner for Morgan Law. By combining professional account management with market knowledge and payment reliability, we have helped the agency strengthen its contractor relationships and reduce operational pressures.