UBDS: Supporting compliance and cash flow with reliable umbrella services

Introduction

UBDS is a leading IT and professional services consultancy, known for delivering digital transformation across the public and private sectors. With a growing number of contractors on their books, the team needed an umbrella provider that offered not only compliance expertise but also flexibility and personalised support.

Since partnering with Giant, UBDS has benefited from a dependable umbrella service that removes administrative pressure, protects against risk, and helps ensure a positive experience for both the business and its contractors.

The challenge

Operating in highly regulated sectors, UBDS needed to be confident in their compliance with off-payroll working rules, while managing the day-to-day admin of contractor payments. Delays in payroll, compliance uncertainty, and lack of flexibility in credit terms were potential barriers to smooth operations.

To maintain their high standards and protect relationships with their contractors, UBDS was looking for a partner that could offer dedicated support, respond quickly to queries, and ensure payments were made on time, all without increasing internal workload.

The solution

UBDS engaged Giant to deliver a fully compliant umbrella service for its contractors. From the start, the focus was on providing tailored support and a seamless experience for all parties involved.

Key elements of the solution included:

• Dedicated account management
  UBDS was assigned a responsive point of contact who understood their business and could provide fast, clear answers whenever needed.
  
  
• Flexible credit terms
  By offering tailored credit arrangements, Giant helped reduce the administrative pressure on UBDS and ensured contractors were paid promptly — even before client funds were received.
  
  
• Compliance expertise
  With Giant’s FCSA-accredited umbrella service, UBDS could rest assured that all contractors were engaged in full alignment with IR35 and other regulatory standards.
  

The results

Through this partnership, UBDS has:

• Reduced administrative burden by removing the need to manually manage contractor payments
• Ensured full compliance with off-payroll legislation
• Avoided delays in payment thanks to flexible credit terms
• Maintained strong contractor relationships with a reliable and responsive service
  
  

Giant’s umbrella service has allowed UBDS to focus on delivering exceptional client outcomes, while we take care of the back office.

Why Giant

Giant’s combination of compliance, speed, and personalised support has made a real impact for UBDS. From day-to-day responsiveness to structural flexibility, our team has helped streamline their contractor operations and remove friction from the payroll process.