Case Study: Streamlining assignment management with Giant Finance+

The business

Encon is a growing recruitment agency with a strong focus on delivering excellent client service and supporting its contractor workforce. Like many agencies experiencing growth, Encon needed to reduce time spent on manual back-office processes so that more energy could be directed toward recruitment, client relationships, and business development.

The challenge

Encon’s team was spending too much time on repetitive admin, particularly the weekly process of manually closing off completed assignments. Not only was this inefficient, but it also introduced the risk of errors. Encon needed a systemised, compliant process that would save time and remove unnecessary manual work. 

The solution

By partnering with Giant Finance+, Encon introduced automation to simplify assignment management. Candidate and assignment setup, along with weekly shutdowns, are now handled through the system, significantly reducing the administrative burden. This freed up valuable time for the team to focus on growth-driving activities such as recruitment, business development, and client support.

The results

• The system – 9/10: Automation for assignment setup and shutdowns has been a big improvement.
• Support & people – 9/10: The Giant team are proactive, approachable, and responsive, tailoring the system to Encon’s needs.
• Flexibility – 9/10: The solution has adapted well as requirements have developed.
• Reporting – 9/10: Reliable data and insights to support decision-making.

In their words

“Working with Giant Finance+ feels collaborative and professional. They’ve delivered automation for both candidate/assignment setup and weekly assignment shutdowns, which has made a huge difference to our efficiency. We feel supported and reassured that compliance is handled consistently, allowing us to concentrate on our core business.”