Love Success: Quick and compliant payroll support for umbrella workers

Introduction

Love Success, a recruitment agency working across a variety of sectors, partners with Giant to manage payroll for its umbrella workers. The agency values Giant’s quick and efficient onboarding process, along with the reliable support of a dedicated account manager who is always available to resolve issues and provide reassurance.

By working with Giant, Love Success also gains the confidence that every payroll process is handled compliantly and with complete transparency. Contractors benefit from clear guidance and legally accurate deductions, while the agency remains informed about upcoming legislation changes that could affect its workforce. This combination of efficiency, compliance and proactive support makes Giant a trusted extension of the Love Success team.

The challenge

Recruitment agencies need payroll partners who not only process payments accurately but also ensure that compliance is never compromised. Love Success required a provider they could trust to handle deductions correctly, support them through legislation changes, and provide confidence that their contractors were always looked after.

The solution

By working with Giant, Love Success benefits from:

• Fast, efficient onboarding – Contractors are set up quickly, keeping projects on schedule.
  
  
• Dedicated account management – Responsive support from their account manager, always available to help with queries or concerns.
  
  
• Compliance assurance – Confidence that all deductions are handled legally and in line with regulations.
  
  
• Legislative insight – Guidance and updates on upcoming changes in legislation that could impact their workforce.
  

The results

Through its partnership with Giant, Love Success:

• Gains peace of mind knowing payroll compliance is fully managed
• Strengthens contractor trust through transparent and accurate payroll processes
• Saves time by removing the administrative burden around onboarding and payroll queries
• Benefits from responsive, personal support that resolves issues quickly

Why Giant?

Love Success values Giant’s ability to deliver fast, compliant payroll support alongside excellent customer care. The partnership gives the agency confidence that their contractors are well looked after, while ensuring their own operations remain smooth, efficient, and fully compliant.