Macildowie Associates Limited: Fast, reliable payroll and compliance support across sectors

Introduction

Macildowie Associates Limited operates across multiple sectors, placing skilled professionals into a wide range of roles. With diverse contractor needs and varying client requirements, the agency needs a payroll partner who can deliver speed, reliability and full compliance, while providing direct access to expert support when required.

By working with Giant, Macildowie Associates benefits from a dedicated account manager, fast onboarding processes and quick resolution of any payroll queries, ensuring a seamless experience for both contractors and clients.

The challenge

Recruitment agencies operating across different sectors face a range of payroll and compliance challenges. Macildowie Associates requires a partner who can handle payroll issues efficiently, process advances when needed, and provide contractors with a smooth, professional service from the outset.

They also value occasional training sessions and industry updates, helping them stay informed and able to navigate a fast-changing regulatory environment.

The solution

Giant delivers a fully compliant umbrella service that supports Macildowie Associates in managing contractor engagements with speed and precision.

Key elements include:

Dedicated account management
A named point of contact who understands the agency’s needs, responds quickly to queries and builds a strong working relationship with the team.

Fast onboarding
Streamlined processes that allow contractors to start work quickly, reducing downtime for both the agency and their clients.

Query resolution and payroll support
Prompt handling of payroll queries and the ability to process advances when required, ensuring contractor satisfaction.

Industry insight and training
Occasional training sessions and advisory support to help the agency keep pace with legislative and industry developments.

The results

Through its partnership with Giant, Macildowie Associates:

• Onboards contractors quickly and without delays
• Operates with confidence in payroll compliance across all sectors
• Resolves payroll queries promptly, maintaining contractor trust
• Gains valuable insights through training and industry updates

Why Giant

Giant’s combination of speed, compliance expertise and personal support makes them a trusted payroll partner for Macildowie Associates Limited. The ability to provide fast onboarding, responsive query handling and industry insight helps the agency deliver an excellent service to both clients and contractors.